System Concepts Ltd

We help clients improve the usability, safety and performance of their systems, products and services by understanding and involving people in a systematic way. We offer practical advice, a flexible approach and years of experience across many sectors and countries.

Our Health, Safety and Ergonomics Services

We can help you improve the safety, productivity and wellbeing of the people in your business by optimising their equipment and working conditions. Our consultants have helped improve working conditions in offices, shops, distribution and manufacturing facilities all over the world.

Some of our most popular services include:

• Risk assessments, including DSE risk assessments
• Selecting new equipment
• Improving workplace design and layout
• Accessibility audits and disability management
• Customised, in-house and public health, safety and ergonomics training courses

Our Usability and User Experience Services

Understanding the needs of your users will help you develop a product which is efficient, effective and satisfying to use, within time and budget. Our usability consultants can help you throughout the design process, from gathering initial requirements to final testing, whatever the product - from websites to mobile phones.

Some of our most popular services include:

• Usability testing – we have state of the art testing facilities at our central London office
• User research, gathering and specifying user requirements
• Public and customised in-house user centred design training
• Accessibility testing – we have a panel of people with a range of disabilities
• Interaction design

We have a lot of experience in running international usability projects, co-ordinating programmes in many different countries including Europe, Asia and North America.

About Us

Established in 1981, we are one of the oldest and largest independent ergonomics consultancies in the UK. Tom Stewart, our Executive Chairman, is Past President of the IEHF, and chairs the International Standards Committee for the Ergonomics of Human-System Interaction. Our 30 consultants are all highly qualified, most with relevant post-graduate qualifications and industry experience.We offer:

• a friendly, personal service
• practical, prioritised results
• an expert, independent perspective
• a reputation for excellence and reliability
• a good return on your investment

This is what two of our recent clients think:

"System Concepts' assessments and reports deliver good, practical recommendations that bring tangible benefits and add value across the organisation. Moreover, our working partnership with the consultancy ensures that we are achieving compliance with best practice in ergonomics, health and safety legislation and standards."
Jacquie Hill, Group Health and Safety Manager, Barclays Bank

"Having now worked on a number of projects with SC I have found them to be an excellent partner. Their attention to detail, whilst remaining totally focused on the wider picture, is of a very high order and throughout all of our joint projects they have remained flexible and responsive to my requirements. I would have no hesitation in recommending their services to whomever requires a professional and multi skilled team."
Jack Wraith MBE, Chair of the Mobile Industry Crime Action Forum

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